Samsung Washing Machine Error Codes

Samsung washing machine error codes are becoming something which more and more consumers are finding themselves searching for online, as Samsung continues to increase the number of units sold within the UK.

If you’ve lost the manual which came with your Samsung washing machine it can be very hard to find a list of all the correct error codes, so we’ve listed them below (please read our important notice at the end of this informational article).

Error CodeCauseSolution
1E, E7Water Level Sensor IssuePlease check the pressure hose system for any blockages, splits, or deterioration. If no damage is found, and the connection is ok, we recommend replacing the pressure sensor.
3E, 3E1, 3E2, 3E3, 3E4, EA, EBMotor DefectCould be an open/short circuit (please check wind resistence), a PCB fault, or a loose connector.
3E1Motor OverloadEnsure there isn’t too much laundry in the appliance, the hall sensor terminal isn’t connected, or a possible PCB fault.
3E2Motor Driving ErrorThe motor driving error from the PBA is weak, unstable relay operation. We recommend replacing the Motor PCB.
3E3Quiet-Drive Motor ErrorFaulty motor hall sensor, faulty PCB connection, or the Quiet Drive motor cover is out of place.
3E4Quiet-Drive Motor DefectThe PCB Housing terminal is not connected, there’s a PCB fault, or the Quiet-Motor drive is faulty.
4E, E1Water Supply Error (only occurs after 10 mins when the pressure sensor is not detecting the unit filling with water)Check the water supply is turned on and has adequate water pressure (Samsung recommends minimum of 0.5bar, and a maximum of 8bar), check for any kinks in the hoses, check inlet filters inside end of Water Valve, check water valve coil resistance, should be 4~5kΩ, check hose from the drum to the sensor. If this is split or cracked it MUST be replaced.
4E1, 4EDWater Temperature IssueCheck to ensure the waster hose is connected to a cold supply. It must NOT be connected to a hot supply.
4E2Water Temperature ErrorThe water is too hot for the selected wash.
5E, E2Water Drain Error (only occurs after 10 mins when water is not draining from the appliance)Check the drain pump filter for any blockages (for e.g. coins, hair clips, lint,etc.), check the drain hose and connection for any blockages or kinks.
6EWater Heater Not FunctioningCheck the heater resistance which should be around ~27Ω.
8EOver Current ErrorSwitch the appliance off at the mains and wait 30 seconds. Switch the appliance on and try again, if the appliance has an inverter motor check windings are not open circuit- causes juddering.
8E1MEMS Sensor ErrorCheck the connections to the MEMS sensor which is mounted on top of the tub. All they’re all secure then replace the sensor.
9E1, 9E2, PH1, PloPower ErrorCheck the supply voltage, check for loose power connectors or any with contact defects, check for defective noise filter and fuse.
AE, 13ESignal Communication Error (between the Main PCB and Sub PCB’s)Check all the connectors on the Main PCB and Sub PCB’s.
bEMotor TRIAC Short ErrorSwich off the power and then reconnect and try again. If the error persists then replace the PCB.
bE1, 12EPower Button FaultPower button held in for more than 13 seconds.
bE2, 14EControl Button FaultAny button (other than the power button) held in for more than 30 seconds.
bE3, 18ESwitch ErrorThere is a relay fault.
CE, E8Cooling Error (temperature of water has not dropped below 55°C in 30 minutes after the washer cooling operation)Check if water supply is connected to hot and if so change to cold only feed, check that the hot/cold water supply is not switched over, if the first two are OK then check the heater temperature sensor.
dE, EdDoor Open Error (door not closed correctly/properly)Door Open Error (door not closed correctly/properly).
dE1Door Lock Switch ErrorCheck that the door is closed, check the switch for any damage and if so please replace.
dE2On/Off Switch ErrorExcessive heat build up in the coil due to button being operated continuously
FEFan Error (Dryer or Air Refresh fan fault)Check start condenser/capacitor and fan motor connections, check to see if the fan is hammed, if no other fault then replace replace the start condenser/capacitor.
H1Incorrect Water Temperature/Water Temperature rises quicklyCheck the temperature sensor, check the pressure switch and hose.
HEAbnormal water temperatureThe temperature sensor has detected temperature over 100°C.
HE1, E5Water Heater Error (this occurs if the water temperature has not reached 50°C in 20 minutes or does not rise more than 2°C)Check the heater resistance which should be ~27Ω.
HE2Dryer Heater Error (occurs if the dryer heater circuit is open circuit)Check heater TCOs. One is resettable. if it needs to be reset; check fan for correct operation, check condenser water valve operation, check condenser for blockages.
HE3Steam Function FaultCheck steam function and TCOs.
HOTAppliance Too Hot (occurs if dryer is turned off early)This is not a fault - the appliance fan will continue to run until the appliance is cool enough for the washing to be removed. The door will unlock when it is safe.
LE, LE1, E9, 11EWater Leak (low water level detected during cycle)Check that the level of the drain hose is not lower than the base of the Samsung washing machine.
OE, E3Overflow Error (too much water/foam has entered into the appliance)Too much washing power/liquid may have been added. Turn the power off to the appliance, wait 30 seconds, and then turn on again. The drain pump should kick into action to drain the appliance. Also check the pressure system for any debris/foam.
OFOverflow Abnormal (water has reached the overflow level)Check for any water valves which have stuck in the open position, check for debris/foam in the pressure system.
SudExcess Foam DetectedThis is normal operation. The appliance will normally cure this condition on it’s own however if it doesn’t then run either an “Eco drum clean” or a 90°C cotton cycle with no detergent and no washing inside. If the problem persists then please check the pressure system and sump for any debris.
t1, t2, tStAppliance In Test ModeSwitch the appliance off at the mains and wait 30 seconds. Then, switch it back on and try again.
tE, ECTemperature Sensor Abnormal IssueSwitch off the power and reconnect and try again. Check all the temperature sensors for relative continuity.
tE1Water Heater Temp Sensor DefectiveCheck the connections to the sensor and PCB, check resistance which should be ~12.8kΩ
tE2Fan Housing Duct Sensor DefectiveCheck the connections to the sensor and PCB, check resistance which should be ~12.8kΩ
tE3Condenser Duct Sensor DefectiveCheck the connections to the sensor and PCB, check resistance which should be ~12.8kΩ
UCExcessuve Fluctuation In The Supply Voltage (voltage has fluctuated outside 176-286vAC)Check that the supply voltage is within specifications, reset the power supply to clear the error. If the error cannot be reset then please replace the main PCB.
UE, E4Unbalanced Error (the washing load in the drum is unbalanced i.e. clothes may have got trapped inside a large towel and resting on one side of the drum)This could be normal operation where the washing machine is stopping the spin for safety reasons. Please distribute washing more evenly. Check the weights and balancers for condition, check the shock absorbers for condition, check the springs for condition.

 

IMPORTANT NOTICE

This list of Samsung washing machine error codes or fault codes and their solutions might not cover every single appliance. Also, not all of the recommended solutions should be attempted by the consumer.

While some of the basic fault fixes can be done at home, this piece is for informational purposes only. Please don’t attempt any repairs at home unless you’re qualified and know what you’re doing. The risks aren’t worth it.

If your Samsung washing machine is faulty, book a repair with Glotech Repairs. All of our engineers are Samsung trained and have lots of washing machine repair experience.

Comments

Martin Duff
Sunday, June 16, 2019 at 3:04 pm

My Sumsung eco 8km displays the code SE

and refuses to move on.
Yet it has drawn in the softener

What do I do?

M

MarkReeves
Monday, June 17, 2019 at 10:02 am

The first thing to do is make sure the soap drawer is cleaned out. If there is the error and it did take the softener then there is a problem with is sensing the softener has gone.

Julie Warren
Saturday, June 29, 2019 at 5:57 am

My washing machine says 6n and also blinks 24. What does this mean?

MGlotech
Monday, July 15, 2019 at 6:14 pm

There is no error code for this, some more details explaining how the numbers got to be there might reveal the issue, could be a service menu, but if it is disconnected from the mains for 30 seconds that should reset the PCB.
Sounds like it could be some strange pcb issue if it is not service menu related.

Anna Paton
Monday, August 12, 2019 at 4:32 pm

hi
My samsung eco bubble is displaying the error code SLT any ideas as I’ve looked online and can’t find this one ?

MGlotech
Monday, August 12, 2019 at 4:49 pm

Please could you let me have the model and serial number, thanks

Malcolm Scott
Sunday, August 25, 2019 at 11:37 am

Red thermostat symbol appears and a clicking sound

MGlotech
Thursday, August 29, 2019 at 5:03 pm

I am not sure what you mean by thermostat symbol, the clicking might be the door trying to lock but there should be an error code.

Make sure the door has closed and is shut properly.

Darren Frazer
Sunday, September 29, 2019 at 1:12 pm

My eco bubble stops spinning about 10 minutes into any program but will rinse n spin.

MGlotech
Monday, September 30, 2019 at 8:33 am

When you say ‘spinning’ do you mean ‘drum turning’?
Machines don’t normally spin 10 minutes into a wash. Also does the program stop and is there an error code?

Zohra
Thursday, October 31, 2019 at 7:19 pm

My machine give error code 4c even the water supply is ok wat could be the issue n as well it’s got noise

Michelle
Sunday, May 17, 2020 at 10:45 am

My machine keeps onsayind he2. E have drained the water. The machine has never dried the clothes properly since have had i

brent hayes
Monday, May 25, 2020 at 12:49 am

My Samsung ecobubble 9 kg stops turning ten minutes into a cycle, when I press spin option button for error code it just comes up with this -: dash and two dots ?, Now the drum judders to start but doesn’t turn.
What could this be, my machine is only 4 years old.

Willie Wills
Saturday, May 30, 2020 at 11:21 pm

Pls my washing machine show 4c after about 30mins into any washing. What do I do

Marita Joubert
Thursday, June 4, 2020 at 3:14 pm

Samsung auto front loader WF1702WEC shows a red jug(or mug) on the right side of keyboard. What can it be? Thanks

Ian MacDonald
Monday, January 18, 2021 at 4:14 pm

M/c starts up washing cycle then after about 10 minutes it stops with error code UC this has happened about 8-9 times. The m/c is just over a year old.

Sadi
Wednesday, April 21, 2021 at 12:46 pm

Hi, my machine displays 4c but and it does not wash at all, it’s accompanied by a sound

Gerald
Thursday, April 22, 2021 at 9:02 am

Morning, My Samsung watching machine is giving me a 4c error.. what does it mean?

M_Glotech
Thursday, April 22, 2021 at 2:34 pm

Good afternoon,

The 4c error code indicates that your washing machine has detected an issue with the water supply. This could mean that your washing machine is not able to generate a supply of water due to a blocked or kinked water supply hose. If you would like an engineer to come and diagnose the issue then please give us a call on 01727 896 789.

Kind regards,

M_Glotech
Thursday, April 22, 2021 at 2:34 pm

Good afternoon,

The 4c error code indicates that your washing machine has detected an issue with the water supply. This could mean that your washing machine is not able to generate a supply of water due to a blocked or kinked water supply hose. If you would like an engineer to come and diagnose the issue then please give us a call on 01727 896 789.

Kind regards,

Shabana Khan
Tuesday, February 20, 2024 at 2:03 am

My washer display SC, what does it mean

Highly_irritated
Friday, February 23, 2024 at 8:12 pm

Washer shows nf error code I have tried for weeks to look up the code. The bottom is filled with water. Everything is set up as should be. Not sure how to even drain it. (Toploader)

CLOTHES WASHER
SAMSUNG ELECTRONICS CO.,LTD Made in China,Plant #2
120V~ 10A
MODEL NO. WA400PJHDWR/AA
60Hz
SERIAL NO. Y69Q5AECC09703T
2012.12
FOR INFORMATION OR SERVICE, 1-800-726-7864 http://www.samsung.com
ปูL
US LISTED
47TM
EEVS9417
E199568
US
Energy Net/bed
Only
DC68-02977B

Judith Duff
Saturday, May 25, 2024 at 10:09 am

My Samsung washer keeps displaying the code SC half way through the cycle. What is this code?

Brad
Monday, May 27, 2024 at 12:44 pm

I’m getting a 9c7 error code. The hoses all look good. I’ve checked the drainage and pump for clogs, but there wasn’t anything. What else could it be or could I try? Thanks

Lee Heng
Tuesday, August 13, 2024 at 6:39 am

Hi , my machine showed a SC code . What should I do ?
Thank you !

Ronnyofficiall
Friday, August 30, 2024 at 4:10 pm

My samsung machine when i try to use it it just vibrating and making sound then displays YE it is a little bit old and not working what can i do

Addie Whitehead
Tuesday, November 12, 2024 at 11:35 pm

My washing machine show code 46.

Casey Hewer
Monday, December 23, 2024 at 11:28 am

Thank you for your message. Error code 46 on a Samsung washing machine typically points to a drainage problem, often related to the drain pump, filter, or hose. It may also indicate an issue with the water-level sensor.

You can try cleaning the drain filter and ensuring the hose is clear. If this doesn’t resolve the issue, further inspection of the pump or sensor is needed.

We recommend booking an engineer for a proper diagnosis and repair. Let us know if you’d like to arrange this, and we’ll assist you promptly!

Casey Hewer
Monday, January 6, 2025 at 11:39 am

Thank you for your message. The YE error on your Samsung washing machine usually indicates a problem with the drum or motor, such as an unbalanced load or a fault with the motor itself. The vibrating and noise you’re hearing could be related to this.

Check the load: Make sure the laundry is evenly distributed in the drum.
Inspect the motor and drum: Check for any obstructions or damage.
Level the machine: Ensure it’s placed on a flat, stable surface.

If the issue persists, it’s likely a motor or drum-related fault. We recommend booking an engineer to diagnose and repair the machine. Let us know if you’d like help arranging this!

Casey Hewer
Monday, January 6, 2025 at 11:42 am

The SC error code on your washing machine typically indicates a drainage issue, often caused by a blockage in the pump, filter, or drain hose.

You should start by checking and cleaning the filter, as this is a common place for debris to accumulate. Additionally, inspect the drain hose to ensure it is not kinked or obstructed. If the filter and hose appear clear, the issue could lie with the pump itself, which may require further inspection.

If these steps don’t resolve the issue, it’s best to book an engineer to safely diagnose and repair the machine. Let me know if you’d like help arranging this!

Casey Hewer
Monday, January 6, 2025 at 12:02 pm

Thank you for your message. The 9C7 error code on your Samsung washing machine typically relates to a problem with the drainage system, specifically a water drainage issue, even though you’ve already checked the hoses and pump.

Since the pump and hose are clear, the issue could be with the drain filter, the drain pump itself, or a fault with the control board that’s preventing the water from draining properly. It’s also worth checking that the filter is clean and free from any small debris that might not be immediately visible.

If these steps don’t resolve the issue, it’s best to book an engineer for further diagnosis and repair. Let me know if you need help arranging this!

Casey Hewer
Monday, January 6, 2025 at 12:02 pm

The SC error code on your washing machine typically indicates a drainage issue, often caused by a blockage in the pump, filter, or drain hose.

You should start by checking and cleaning the filter, as this is a common place for debris to accumulate. Additionally, inspect the drain hose to ensure it is not kinked or obstructed. If the filter and hose appear clear, the issue could lie with the pump itself, which may require further inspection.

If these steps don’t resolve the issue, it’s best to book an engineer to safely diagnose and repair the machine. Let me know if you’d like help arranging this!

Casey Hewer
Monday, January 13, 2025 at 4:50 pm

Thank you for your message. The “NF” error code on your Samsung top-loader washing machine typically indicates a problem with the water supply, specifically that the machine is not receiving water or not receiving it at the correct pressure. This can be caused by a blocked or kinked water inlet hose, a faulty water valve, or low water pressure.

Since the bottom is filled with water and the machine isn’t draining, you may need to manually drain the water by locating the drain filter or hose, usually at the bottom of the machine. Check for any blockages in the filter or hose. If these are clear and the issue persists, it’s best to book an engineer to inspect the water inlet valve and pressure system.

Let me know if you’d like help arranging an engineer visit!

Casey Hewer
Monday, January 13, 2025 at 4:51 pm

Thank you for your message. The “SC” error code on your Samsung washing machine typically indicates a problem with the drain pump or the drainage system. It means the machine is having difficulty draining water during the cycle.

To resolve this, check the drain filter and hose for any blockages or debris that might be preventing water from draining. If these appear clear, the issue could be with the drain pump itself, which may need further inspection or replacement.

If the problem persists after these checks, it’s best to book an engineer to inspect and repair the drainage system. Let me know if you’d like help arranging this!


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